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Last updated: September 16, 2026
Information you give us. Name, company or organization, title, city and jurisdiction, email address, telephone number, the nature of your interest (capacity, investment, partnership, vendor, community question, media) and the content of your message when you use a contact form, request a briefing or site tour, ask a community question, submit a media inquiry, or request portal access. If you request investor access, we also collect the eligibility information you assert (for example, that you are an “accredited investor” under National Instrument 45-106) so that we can meet our own legal obligations.
Portal information. For existing investors and partners: the email address on the access list, one-time verification codes, sign-in times, the workspace you use, and the records we are required to keep under securities and partnership law (for example subscription and KYC documentation, capital-account records and communications). Banking details for distributions are never stored on the Site.
Technical information. Standard web-server logs collected by our hosting provider — IP address, browser type, device type, pages viewed, referring page and timestamps — used for security, capacity and troubleshooting. Our hosting provider’s edge network may process this data outside Canada (see section 6).
Site tours and events. If you attend a site tour, safety and sign-in information (name, organization, emergency contact where requested) and, only with your consent, photographs or video.
What we do not collect. The public Site does not require an account, does not use advertising trackers or social-media pixels, and does not collect payment-card information.
We collect, use and disclose personal information only for purposes a reasonable person would consider appropriate in the circumstances, and only to the extent reasonable for those purposes.
By submitting a form or requesting access you consent to the collection, use and disclosure described in this Policy for the purposes above. Where we need consent for something else, we will ask expressly (for example, a checkbox). You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting the Privacy Officer; withdrawing consent may mean we cannot provide a requested service (for example, portal access).
The contact form on the main site does not store your details on the Site: submitting it opens a pre-addressed email in your own mail application, and you decide whether to send it. Portal access requests and the capacity questionnaire are transmitted to the AHI team through our email-delivery provider and are not stored in a database on the Site. Copies of your correspondence are retained in our business email and records systems.
The public Site sets no advertising or third-party analytics cookies and uses no tracking pixels. Embedded third-party services — Google Maps (campus map), Google Fonts (typefaces) and, where present, YouTube video embeds — may set their own cookies and collect information under their own policies when they load in your browser; you can block these in your browser without losing access to the Site’s content. The private portal sets a session cookie after you verify your email so that you stay signed in (up to seven days), and uses your browser’s local storage only to operate portal features on your own device; that data is not transmitted to us as a tracking record. If we add first-party analytics in future, we will describe it here first.
AHI Assist. The “AHI Assist” guide on the Site is a keyword-based navigator that runs entirely in your browser: what you type is not sent to us or to any third party and is not stored after you leave the page. It is not an artificial-intelligence model and makes no decisions about you.
We do not sell personal information. We share it only with: service providers who host the Site, deliver email, or help us manage inquiries, under contracts that restrict their use of the information to our purposes; our professional advisers (legal, accounting, audit) and, for investors, our partnership’s registrar, auditors and fund administrators; regulators, courts and law-enforcement where required by law; and a successor in the event of a business transaction, under confidentiality. Our hosting and email-delivery providers operate infrastructure in the United States and other countries, so personal information may be stored or processed outside Canada and may be accessible to authorities there under local law. We use contractual and technical safeguards appropriate to the sensitivity of the information. If you have questions about our service providers’ practices, contact the Privacy Officer.
We keep personal information only as long as necessary for the purposes above or as required by law. General inquiries are retained for up to 24 months after our last contact; investor and portal records are retained for the periods required by securities, tax and partnership law (typically at least seven years after the relationship ends); web-server logs are retained by our hosting provider for a short rolling period. When information is no longer needed we delete or anonymize it securely.
We use administrative, technical and physical safeguards appropriate to the sensitivity of the information — including one-time-code sign-in for the portal, HTTPS-only transport, role-scoped access, and secured document rooms that are never linked from page source. No system is perfectly secure. If a loss of, unauthorized access to, or disclosure of personal information under our control creates a real risk of significant harm to you, we will notify the Office of the Information and Privacy Commissioner of Alberta (and, where applicable, the Privacy Commissioner of Canada) and, where directed or required, you, as soon as feasible, and we keep records of every breach as the law requires.
Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct it, ask how it has been used or disclosed, or withdraw consent, by writing to the Privacy Officer. We will respond within the time required by PIPA (generally 45 days) and may ask for enough information to verify your identity. If you are not satisfied with our response, you may complain to the Office of the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada.
We do not use automated decision-making, profiling or artificial-intelligence systems to make decisions about you based on your personal information. Portal access is reviewed and provisioned by a person.
The Site is intended for business, community and government audiences and is not directed to children under 18; we do not knowingly collect their personal information. If you believe a child has provided information to us, contact the Privacy Officer and we will delete it.
The Site links to third-party websites (for example, Government of Canada and Government of Alberta pages, Red Deer County, and partner sites). Those sites have their own privacy practices, which we do not control.
We may update this Policy from time to time. The “Last updated” date shows the current version; material changes will be highlighted on this page. Continued use of the Site after a change means the updated Policy applies.
Havenz has designated a Privacy Officer who is accountable for our compliance with this Policy, PIPA and PIPEDA. Direct privacy questions, access or correction requests, consent withdrawals and complaints to:
Privacy Officer — info@havenzcorp.com (subject line “Privacy Officer”)
AHI — AI Hub of Innovation · Havenz Smart Communities Inc.
#600, 1331 Macleod Trail SE, Calgary, Alberta T2G 0K3 · (587) 816-5777